Business & Information Architect
Process Mapping – Resource Consenting
Selected by MWH to work with the Dunedin City Council to document grant approval processes to create transparent, repeatable processes and to work with the Resource Consents Department to document processes for resource management reporting processes.
Conducted stakeholder interviews; led process mapping workshops; documented processes; recommended process improvements; and presented to council staff.
Assisted the Council to develop processes that provided a transparent & auditable approach, providing Councillors with confidence that rate payer’s money was fairly distributed.